At Loventrix LLC, we are committed to protecting your privacy and handling your personal data with transparency and care. While our primary operations are based in the United States, we understand the importance of global data protection standards, including the General Data Protection Regulation (GDPR) for our customers located in the European Economic Area (EEA) and the UK.

Our Commitment to GDPR Principles Loventrix LLC strives to adhere to the core principles of GDPR, ensuring that personal data is:

  • Processed lawfully, fairly, and in a transparent manner.
  • Collected for specified, explicit, and legitimate purposes.
  • Adequate, relevant, and limited to what is necessary.
  • Accurate and, where necessary, kept up to date.
  • Kept in a form that permits identification of data subjects for no longer than is necessary.
  • Processed in a manner that ensures appropriate security of the personal data.

Who We Are Loventrix LLC, located at 516 Forest Ridge Dr,, Frankfort, KY 10001, US, is the data controller responsible for your personal data collected via our website, https://loventrix.com/. This means we determine the purposes and means of processing your personal data.

Personal Data We Collect and Why When you visit https://loventrix.com/, create an account, place an order, or contact us, we may collect various types of personal data, including:

  • Identity Data: Your name, title.
  • Contact Data: Billing address, shipping address, email address, telephone number.
  • Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Your username and password, purchases or orders made by you.

We collect this data primarily to:

  • Process and fulfill your orders for Ice Hockey Sticks.
  • Manage your account and our relationship with you.
  • Improve our website and customer service.
  • Communicate with you regarding your orders or inquiries.
  • Comply with legal obligations.

Our Lawful Basis for Processing Your Data We rely on the following lawful bases under GDPR to process your personal data:

  • Performance of a Contract: To process and deliver your orders and provide customer service.
  • Legitimate Interests: To improve our services, prevent fraud, and manage our business effectively (where your rights do not override these interests).
  • Consent: For specific marketing activities, where we explicitly ask for and receive your permission. You can withdraw your consent at any time.
  • Legal Obligation: To comply with applicable laws and regulations.

Your Data Protection Rights (for EEA/UK Residents) Under GDPR, if you are a resident of the EEA or UK, you have important rights regarding your personal data. You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain circumstances.
  • Restrict Processing: Request that we temporarily suspend the processing of your data.
  • Data Portability: Request transfer of your data to another organization or directly to you, where technically feasible.
  • Object: Object to the processing of your data for direct marketing or based on legitimate interests.
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us at support@loventrix.com or by phone at +15413459623. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Data Security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

International Data Transfers As a US-based company, your data will be transferred to and stored in the United States. We ensure that any such transfers comply with GDPR requirements by utilizing appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your personal data is treated securely and in accordance with this statement.

Changes to This GDPR Compliance Statement We may update this statement from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us If you have any questions about this GDPR Compliance Statement or our data practices, please contact us: Loventrix LLC Email: support@loventrix.com Phone: +15413459623 Address: 516 Forest Ridge Dr, Frankfort, KY 10001, US Website: https://loventrix.com/